Billing, balance and team: what you actually pay for

Leadgram doesn't charge per seat or per click - you pay a few cents once per person in your funnel, and everything else rides free. That model is cheap when you understand it and confusing when you don't. Here is exactly what burns the balance, what the three buckets mean, how to top up, how referral commissions come back, and how to run one workspace with a team.

What you actually pay for

You pay for unique people in your funnel rather than for clicks or events. One person might click your link five times, open the bot, and submit a form - for billing, that's still one person and one charge. The charge fires once, at the person's first billable event: a bot start, a channel join, a lead, or a conversion on your landing page (S2S conversions with no Telegram in them are billed too, at the same geo-tier price). After that, everything they do is free - their deposit next month costs you nothing extra. Clicks and landing-page views by themselves stay free at any volume.

How Leadgram tells it's the same person, most precise signal first:

• By Telegram account. That one never expires.
• If the event has no Telegram attached (say, a landing page conversion with no bot involved) - by the browser cookie, which holds for 365 days.
• If the browser won't keep cookies (private mode, webviews) - by the IP + browser pair, which covers 30 days.
• And by the click itself, which every charge records as well.

Repeats get stitched together automatically. If someone submits a form on your landing page and later starts your bot, both events land on the same record and the second charge never happens.

The price depends on the person's geo tier, detected from the IP at click time: $0.07 for Tier-1 countries, $0.04 for Tier-2, $0.02 for everything else (unknown geo bills as Tier 3).

The Billing page shows the last 30 days of usage: spend, number of charged events, average cost per event and the runway - how many days the balance lasts at the current burn.

Three buckets, one balance

Your total is Main + Bonus + Referral. Main holds your top-ups and is withdrawable. Bonus holds gift credits - the $50 welcome bonus every new account gets, promo codes - and is non-withdrawable. Referral collects L1/L2 commissions and is withdrawable. Debits always drain Bonus first, then Referral, then Main - the platform spends the gift money before touching yours. The welcome bonus is one-shot per user: creating a second workspace doesn't mint another $50. Signing up through someone's referral link adds an extra $10.

"Withdrawable" describes which bucket a cash-out can draw from, not a self-serve button: pulling money out of Main or Referral is still a support request for now (see the Referrals guide for how that works).

Balance statuses: low balance, grace, paused

1. Low balance - a warning; nothing stops.
2. Grace period - the balance hit $0; tracking keeps running for 7 more days.
3. Paused - the grace expired. The first billable event from each new person is blocked at billing, so no CAPI delivery and no postbacks fire for those events - while clicks, landing views and events from already-tracked people keep flowing as usual. Top up and the status flips back to active automatically.

Topping up

Click Top up in the balance card header on Billing to open the top-up dialog. Enter an amount from $15 to $10,000 (quick picks: $15, $50, $100, $500), confirm, and Leadgram creates a crypto invoice via OxaPay and redirects you to their hosted payment page to pay. The minimum is $15 rather than $10 on purpose: pay-as-you-go lets your balance run to -$10 before tracking pauses, so a $10 payment from the very bottom would land you at exactly $0.00 and leave the pause in place. $15 always clears the overdraft, whatever state you top up from. Once the network confirms your payment, the funds land in your Main bucket within minutes. The top-up shows up in Transaction history as Crypto top-up, alongside tracking debits, bonuses and commissions.

Referrals

Every workspace gets a personal referral link, and teams that sign up through it keep paying you a share of what they spend, credited straight to your Referral bucket. Rates, tiers, link mechanics and payouts are covered in the Referrals guide.

Team workspace: Settings → Team

1. Open Settings and switch to the Team tab.
2. Click Invite teammate, enter the teammate's email and pick a role: admin - management rights, member - day-to-day work with campaigns. Owner isn't offered here; it only transfers later, by hand, from an existing owner's row.
3. The invite link expires after 48 hours. Until then it sits in the Pending invitations list, where you can Resend it or Cancel it.
4. From a member's row you can change the role or remove them from the workspace.
5. The same panel renames the workspace - the name your whole team sees.

Everyone in the workspace shares the same campaigns, clicks and balance. Billing stays per workspace: inviting five buyers costs nothing extra.

Common pitfalls

• A paused workspace silently costs conversions: first events from new people are blocked while paused and never dispatch to Meta/Google or your tracker - only already-tracked people keep reporting. Watch the runway number.
• A funnel with no Telegram in it (click, landing page, S2S conversion) is now billed too: one charge per person, at the geo-tier price, same as a bot start.
• Fair warning on funnels without Telegram: if the same person returns on a different device, still without Telegram, Leadgram can't tell it's them, and they'll be charged again. Telegram accounts don't have this problem - they match every time.
• Bonus money tracks but never withdraws - don't count the $50 as revenue.
• Referral commission comes only from referrals' Main-bucket spend. While your referral burns their own welcome bonus, you earn $0 - commissions start when they top up.
• Top-ups are capped between $15 and $10,000 per invoice - for a bigger deposit, run it in two.
• Owner isn't an invite-time role. Give buyers member seats, admin seats to whoever should manage the team, and hand off ownership deliberately, later.